Job Opportunity: Sogrape Wine Tourism Guide

If you're passionate about wine and culture and enjoy interacting with people from all over the world, join us for a unique experience. Become an ambassador for our tradition and lead our visitors on an immersive discovery of the history, identity, and authenticity of centuries-old brands.

Main Responsibilities:

Welcoming and guiding visitors, presenting the various Port production processes with clarity and enthusiasm
Sharing the history and heritage of our brands, creating unique, memorable experiences for each visitor
Preparing and conducting wine tastings, highlighting the characteristics and particularities of each wine
Ensuring excellent customer care in the shop during the sales process, identifying customer needs, offering personalised solutions and promoting our products effectively
Contributing to brand communication, helping to spread the knowledge and prestige of Port

What are we looking for?

Excellent communication and interpersonal skills, essential for creating good connections with visitors and colleagues
Solid customer service skills, with a focus on providing quality experiences
Fluency in at least two languages: English, French, German, Italian or Spanish
Proactivity and autonomy, combined with curiosity and energy to overcome daily challenges
Interest in learning about wine-growing and winemaking processes, demonstrating openness and motivation to acquire new knowledge
Detail-orientated, ensuring careful and consistent work with a positive and dynamic attitude
Passion for hospitality, with enthusiasm for exceeding our visitors' expectations

What do we have to offer?

Initial specialised training in wine-growing and winemaking at the Sogrape Wine Academy, complemented by additional modules covering other essential areas for the role
Monthly sales bonus, in addition to the pay associated with the position
Possibility of professional progression, with an extension of the corresponding benefits
Work with a specialised team in a global family wine company with a strong international presence in over 120 markets
Exclusive access to our high-quality wines and major brands
Exclusive access to wine tourism experiences at our properties
Participation in health and wellness initiatives

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Wine Tourism Guides